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Research
Report-General Conclusions
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The
first feature that combines the researches, conducted
simultaneously
in three European countries, Italy , Greece and Poland
is certainly the size of the companies that have
typified the universe taken as sample. By analyzing
the data collected in each research what emerges
is that the definition of small and medium enterprises
(SME), though conceived at an European level, doesn't
suit well with the realities represented by the three
European countries involved in the project. In fact,
most of the interviewed companies count less than fifty
employers.
Our research, we recall, has focused on three industries:
Furniture-Wood-House furnishings, Metal mechanic and Shoe
wear. The specificity of these areas, where the work process
consists in numerous stages, each one supervised by qualified
personnel, has inevitably brought to emphasize the importance
assumed by the personnel engaged in the production and
in the sales. Another fact, that equals the productive
realities of the countries taken into examination, is
the ascertainment that the finding of the professionalism,
and therefore of the competences, is preferable if drawn
from the vocational training system or from other companies
of the same industry, areas where qualified personnel
already comes from and who are often trained, in a single
word "competent" and "with experience".
Such case concerns mostly the Shoe wear industry.
Reading the collected data, what emerges is the importance
of the strategic dimension, which in the company's organization
field is owned by the executive function. In such sense,
the research conducted in Greece helps us understand this
dimension which is directly proportional to a well defined
case that is typifying the local job market, i.e. the demand's
increase of the Management, Plan and Technological Innovation
areas. The attention given to the transversal competences,
or "social competences", so quoted in the analysis
of the collected data in Poland, seems to have the highest
priority in terms of importance from a functional point
of view, for the growth of the organization which is first
of all made by people. The relation and the communication,
as well as the ability to manage and to self-manage, join
the positions of the Italian, Greek and Polish entrepreneurs
interviewed. In the production field of vision it is fortunately
spreading the European dimension of training, which conceives
the individual in his total meaning and places him in the
center of the training process where he must identify himself
and be identifiable. As the research shows, such sensibility,
in a past not too remote, that is in the last three years,
(period of time taken into examination), has been weakly
carried out in planning activities and/or in analyzing
the formative demands of the company's personnel. This
lack is the result of the little familiarity that companies
have showed towards the instruments and the financial opportunities
offered by the competent Public Authorities at a local
and European level. The demands' analysis procedure has
been formalized only in large sized companies. It is
comforting to discover that the subordinate cause for this
kind of activity is mostly linked to the political management
needs. As regards the typology of training products adopted
by the interviewed companies, what emerges is the important
differentiation in the tastes and in the access procedures.
In particular, if we consider as example the training path
turned to the adjournment of Health and Security laws
in working places, whereas in Italy the strong approval
to this kind of path is linked to the need of accomplishing
specific juridical duties, in Poland the basic competences,
where Security is one of them, hold irrelevant positions
in the scale values of the training choices carried out
by the companies. In Greece the choice is oriented towards
training products whose aim is that of fulfilling the exigencies
of an economical and dimensional growth, thanks to the
introduction of new managing and controlling models, a
competence that doesn't seem to hold an essential role
in the interviewed Polish companies. In short, the analysis
of the data until now collected, shows a rather diversified
picture compared to the weight given to the technical/professional
competences, even if the fact that combines the three European
companies involved in the research is certainly the attention
towards the relations and abilities field management at
any level and /or professional organization. On the other
hand it is shared and widespread the conviction that to
revitalize and to improve the performance and the company's
results, the companies today can't ignore that their survival
depends mostly on their people's ability, on their skill
in knowing how to assure and manage complex and sophisticated
competences, on moving in bigger fields, not restricted
by their own reality.
In such sense a relevant role is given to the training
activities' planning, even if the research reveals that
this kind of activity is formalized in a well defined and
recognized path only in very few companies.
The Training, at an European level, has traditionally moved
according to two rather opposite logics. On one side adopting
a system and a program approach, with an high rate of
stability and previsions according to the interventions'
definition: it is the typical case of school training,
academic training, the masters and similar. It's a matter
of courses prearranged by subject experts where propaedeutics
is obligatory and also timeliness is well defined. On the
other side instead, especially within the working contests,
training has absolutely adopted situational, contingent
models, fulfilling in an empirical way the emerging needs:
it is the case, for example, of the apprenticeship or the
supported jobs. In conclusion, what makes useful and functional
a training intervention within a company is the project
that supports it, the intention of a plan that pursues
an aim and that combines in a coherent way the actions
that have a precise origin and purposes and that fulfills
the needs and the property's expectations. In other words
a SME's Training Plan.
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